All facilities listed on this website operated by Smart Stay Co., Ltd. are taking the following measures in line with hygiene recommendations.
| Infection prevention measures | Objects and places that are frequently touched by many people are wiped and disinfected with a disinfectant after each cleaning. | Areas in guest rooms that are touched by customers are wiped with a disinfectant during room cleaning. |
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| For hand disinfection, disinfectant is installed at the entrance of the property. | |
| We ask that you maintain a social distance within the property. | |
| There are restrictions on the number of people and time to use the bathhouse. *Excluding some facilities. |
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| In the living room, etc., we ask that you take measures to prevent infection, such as keeping the distance between tables and seats. | |
| In order to ventilate guest rooms and living rooms, we are taking measures to open windows and doors and introduce outside air using air conditioning equipment. | |
| During your stay, please wear a mask, wash your hands, and use hand sanitizer in public spaces. | |
| Please refrain from making loud noises inside the museum, and sharing drinks when eating and drinking. | |
| At check-in, we ask all guests to have their temperature taken and to verify their identities, so please understand and cooperate with us. | |
| If you have a fever or cold symptoms, we will ask for instructions from the nearest public health center, including on weekends, and respond appropriately. | |
| If you have a fever, cough, or other symptoms of poor physical condition during your trip, please contact the office. | |
| Each property has “Matters to be Observed by Travelers” issued by the Japan Tourism Agency. Please comply with this. | |
| Groups of young people and the elderly, and banquet trips with a large number of people have a high risk of infection, so we are requesting more thorough infection prevention measures. | |
| Employees check their temperature and health condition when they come to work, and if they have a fever or cough, they are asked to wait at home. | |
| All employees will wear masks while working. |