Terms of Service

Smart Stay Co., Ltd. (hereinafter referred to as the “lessor”) and the lessee of this agreement (hereinafter referred to as the “lessee”) are the real estate managed and operated by the lessor (hereinafter referred to as the “property”) or Regarding the rental conditions, etc. of the migration experience service (hereinafter referred to as “this service”) provided by the property, I agree as follows and conclude a lease agreement (hereinafter referred to as “this agreement”).
In order to use this service, it is necessary to agree to all of this agreement, and when the lessee uses this service, the lessee is deemed to have agreed to this agreement.

Purpose and purpose of this service and this agreement

The purpose of this service is for customers who are thinking of relocating to actually experience living in the area and are considering purchasing real estate ( The purpose is to stay for a migration experience in our managed properties that can be bought and sold only).
During the lease period of this property, we would like you to understand the living environment of the area and use it as a basis for deciding whether it is a suitable place for migration and residence for you. In addition, our affiliated real estate concierge will provide one-stop support for all matters related to immigration, such as assistance in finding properties in the area, consultation on remodeling, etc.

In addition, regarding the sale of tradable properties managed by our company, it is possible to contract only with our designated real estate contractor. We will refuse any sales contract with anyone other than our affiliated home builders.
The lessee is responsible for hygiene management (daily cleaning, etc.) of the property during the lease period. This is different from hotels, inns, and minshuku.

In addition, if the property’s equipment or household effects are damaged due to natural disasters, etc., we will repair it with our insurance, but it may take some time due to various procedures. If the property or household goods are soiled or damaged due to the customer’s intention or negligence, we will charge the actual cost required for repair.

The cost to be paid includes electricity, gas, water, and communication costs used at the property.
(However, there is an upper limit. Any amount exceeding the upper limit will be charged at actual cost.) We may not be able to provide a replacement property. We are very sorry, but in neither case are refunds possible. Please fully understand this point before applying.

Purpose and form of contract

Article 1 The purpose or form of leasing this property based on this agreement shall be a lease contract for the purpose of temporary use.

1. The property shall be rented by the lessee as a temporary home base. The lessee shall be obligated to take care of a prudent manager (maintaining cooperation with surrounding residents and preventing noise, etc.), obligated to comply with usage (use of the property in compliance with the terms of use), and obligated to return the object (obligated to restore the property to its original state). .
2. The property cannot be subleased or subleased, or the lessee’s right to lease the property cannot be transferred to a third party.
3. The lessee must promptly vacate the property after the lease term ends. Since the contract cannot be renewed or the lease period extended, the contract must be renewed for continued use.

Conclusion of contract

Article 2 This contract shall be concluded when the lessee agrees to this agreement, applies for use, and pays the fee within the period specified by the company. If the Company cannot confirm the payment of the fee, the rental application will be cancelled.

1. All fees shall be paid in full in advance. If the fee is paid by bank transfer, or if the Company refunds due to cancellation of the rental reservation, etc., the transfer fee will be borne by the lessee.
2. Reservation changes, cancellations, cancellation fees, etc. for leasing this property shall be as described on each property (“facility”) page on this website.
3. The Lessee shall submit the materials requested by the Company without delay in the event of any change in the content of the contract, according to the method specified by the Company.

Terms of use

Article 3 The lessee may use this service within the scope of the purpose of this agreement during the validity period of the use contract.

1. This property may not be rented due to unavoidable circumstances such as bad weather such as typhoons, or natural disasters such as earthquakes. In addition, if the Company determines that the Property is unusable, or if the Property is damaged or lost, the Agreement will be immediately terminated and the Company will pay the lessee a fee equivalent to the number of days that the property is no longer available for rent. to refund.
2. Non-Japanese tenants are required to submit a copy of their passport for entry.

Property maintenance and management

Article 4 As this property is a rental property, unlike accommodation facilities such as hotels, staff are not stationed at this property.
Therefore, safety management, maintenance management, and hygiene management such as cleaning during the lease period shall be the responsibility of the lessee.

1. Utility charges for electricity, gas, water, etc. used in this property are electricity: 25kwh/day, water: 3 cubic meters/day, gas: 3 cubic meters/day, hot spring water: 1000L/day Up to (24 hours as one day) shall be the specified amount of our company. Up to this stipulated amount is included in the management fee. Hot spring water is available only at corresponding facilities. In addition, if the amount of usage exceeds the specified amount of our company, we will charge separately.
2. When leasing this property, the lessee must comply with the rental rules of this property, related laws and regulations, neighborhood associations, community associations, management associations, etc.
3. When we refuse to rent a property handled by our company in the future due to illegal acts or similar acts during the lease, nuisance to the neighborhood, the property owner suspending the rental, or severe damage to the property. there is.
4. In the case of leasing for the purpose of seminars, events, parties, sales of goods, etc., it is necessary to submit materials such as proposals and product descriptions to the Company in advance. In this case, if the Company determines that the content is inappropriate or inappropriate, we may refuse to rent even after the application or payment has been received. In addition, if the above materials are not submitted by the date specified by the Company, or if it is found that the use is for the purpose of seminars, events, sales of goods, etc. after use, please cancel the lease contract immediately. Please stop using it. In that case, the security deposit will be applied as part of the penalty and will not be refunded. In addition, we will not compensate the lessee for any damage caused by this.
5. It is strictly prohibited to enter the property (including the premises) for anyone other than the user who provided it at the time of application. If a person other than the user enters the property, a separate fee will be charged. A penalty fee will be charged if you enter without permission.
6. In the event that the lessee causes damage such as staining, damage, damage, loss, or failure to the property or the equipment or fixtures attached to the property, the lessee will be billed for restoration costs. I will have it. In addition, if the lessee is found to have acted intentionally or negligently, the lessee shall be responsible for any damages caused by such acts of the lessee.
7. Extension, reconstruction, relocation, remodeling or remodeling of this property, or installation of structures on the premises of this property is strictly prohibited.
8. If the lessee suspends the use of the property or shortens the period of use before the expiration of the lease term of the property due to the convenience of the lessee, we will not refund the fees received from the lessee. not.
9. Since this property is a rental of a general villa, it may be sold at the same time as leasing. Therefore, you may not be able to use it if the property you reserved has been sold. In that case, please accept in advance that we will respond by changing the property you are using or refunding. In addition, regarding the owner’s property (property not owned by our company), the contract may be forced to be canceled due to the owner’s convenience or other circumstances. In that case, please accept in advance that we will respond by changing the rental property or refunding.

Property surrender and restoration to original condition

Article 6 If the lessee does not vacate the property immediately after the expiration of the contract period, the lessee must pay double the amount equivalent to the charge as damages from the expiration date of the contract period to the completion date of vacation.

1. We will dispose of fixtures, fixtures, food and other items left in the property by the lessee. If the disposal requires expenses, the lessee will bear the actual expenses.

Entry to property

Article 7 In the event that the Company determines that it is necessary to enter the property due to an emergency, communication failure, repair, inspection, etc., an employee of the Company or an entrusted manager may enter the property.

Reservation change/cancellation

Article 8 Please follow the cancellation policy stated for each facility on this website when changing or canceling reservations. No-show (cancellation without notice) will be charged 100% of the usage fee.
Reservation changes and cancellations are free of charge until the cancellation fee is incurred.
If you cancel or change the date of your reservation after the cancellation fee is due, you will be charged the prescribed cancellation fee for the entire reservation period.

In addition, the transfer fee for the refund will be borne by the lessee. (The transfer fee for the refund will be borne by the lessee.)

In addition, we may cancel the reservation as a result of the lessee screening.

Ancillary service

Article 9 The “Real Estate Concierge Service” is a free service in which experienced real estate brokers from our affiliated real estate brokers support the search for housing in candidate migration areas.
We will introduce all properties, such as properties that we do not manage and properties that other real estate companies have advertised, and we will provide consistent support until the conclusion of sales transactions.

In addition, we also provide one-stop support for a comfortable immigration life through our partner companies for renovation of the purchased real estate (interior and exterior work, painting, extension, renovation, electrical work, etc.).
“Remigration Guide Service” is a paid service that guides you through the area in a half-day or one-day period at the candidate relocation site.
Our staff will guide you to scenic spots in the area. Regarding incidental services such as eating and drinking expenses and various lessons that occur during the guide, the contract will be made directly between the lessee and the service specialist.

In this case, we will only introduce you, so we will not be responsible for any accidents, injuries, etc., including refunds of usage fees. Please use at your own risk.

Prohibited matter

Article 11 The lessee is prohibited from engaging in the following acts.

1. Smoking or other uses of fire on the premises other than those permitted by the Company (Smoking outside the areas specially permitted by the Company and cigarette butts found within the facility will be subject to a penalty charge.
2. Manufacture or store firearms, swords, explosive or flammable dangerous substances, etc.
3. Violation of the
rules of neighborhood associations, residents’ associations, management associations, etc., and receiving complaints from neighbors.
4. Eating, drinking, barbecuing or engaging in other similar activities outside, on the terrace or balcony, unless specifically permitted by the Company.
5. Making noise outdoors day and night
6. Dangerous or disturbing the neighborhood, operating TV, stereo, etc. at high volume, playing musical instruments. After sunset, the act of illuminating the outside with lighting, etc., or the act of turning on the interior lights unnecessarily until midnight.
7. Acts that may stain the property, such as paints, paints, hair dyes, etc. in the property
8. Use as an office for anti-social forces activities, and allow anti-social forces to enter and exit
9. Extension, reconstruction, relocation, remodeling or remodeling, installation of structures within the premises of the property, and duplication and replacement of the entrance (entrance) key
10. Leasing accompanied by pets (including accompanying pets when friends and acquaintances visit the facility), except when specifically permitted by the Company
11. Bringing in and raising animals (including insects and similar creatures).
12. Business and solicitation activities such as multi-level marketing, customs, and self-development seminars
13. Acts that infringe the intellectual property rights, portrait rights, privacy rights, reputation, other rights or interests of the Company, other users, external SNS operators or other third parties (such infringements may be directly or indirectly (Including acts that provoke.)
14. Criminal acts and other acts contrary to laws and public order and morals
15. Acts of falsifying information that can be used regarding this service
16. Acts that may interfere with the operation of the Service by the Company
17. Acts of directing other members or third parties to other websites using this site
18. Other acts that the Company deems inappropriate for the use of the Property or the Service
19. Persons who are recognized as having an infectious disease or who are at risk of having such diseases enter the property.
20. Street parking

If the Company determines that the lessee’s conduct in this service falls under any of the following prohibited matters or is likely to fall under any of the following, the property information will be deleted without prior notice to the lessee. We may delete all or part of the above, withhold payment of the facility usage fee, or take other measures that we deem necessary.

The Company shall not be liable for any damages incurred by the lessee based on the measures taken by the Company under this section.

Suspension, suspension, etc. of services

Article 12 If the Lessee falls under any of the following items, the Company may suspend or suspend all or part of the use of the Service without prior notice or demand. I can do it.

1. If you violate any of the provisions of this agreement
2. If it turns out that there is a false fact in the registration informatio
3. Damage to our company, other lessees, external SNS operators and other third parties
4. If you interfere with the operation of this service by any means
5. Inspection or maintenance of the computer system related to this service When work is performed regularly or urgently
6. When this service cannot be operated due to force majeure such as fire, power failure, natural disaster
7. When this service cannot be provided due to failure of building equipment necessary for providing this service
8. In addition, when
the Company determines that suspension or interruption is necessary

The Company shall not be liable for any damages incurred by the lessee due to actions taken by the Company under this Article.


Article 13 Even if the lessee or a person accompanying the lessee suffers damage due to an accident, injury, theft, or any other reason not attributable to our company, in the vicinity of the building, indoors, or in the parking lot, we will not be held responsible. I will not lose.

We are not responsible for any troubles (including poor connection) that occur with the internet connection at this property.
*Some properties do not have internet connection facilities.

Cancellation, compensation for damages, etc.

Article 14. Damages incurred by the Company, such as expenses required for restoring the building, equipment, and fixtures of the property to the original state due to the lessee’s intentional, negligence, or inappropriate use, and compensation for suspension of work during the restoration work period The lessee himself/herself will compensate us.

1. If the lessee violates the obligations stipulated in this agreement, or if the lessee commits any of the prohibited acts in leasing this property, the contract will be immediately canceled and the lease of this property will be immediately suspended. After that, you will be required to surrender the property. In this case, we will not refund any fees received from the lessee. In that case, the security deposit will be applied as part of the penalty and will not be refunded.
2. In the performance of this Agreement, only if the Company causes damage to the Lessee due to intentional or gross negligence of the Company, the Company shall compensate for the direct damage suffered by the Lessee. Liability is disclaimed.
3. Complaints and complaints regarding this property will be accepted only from the lessee (contractor).

Changes to services and terms

Article 15 The Company may terminate the provision of the Service at its own convenience.

1. These terms and conditions are subject to change without notice to the lessee. In this case, the lessee shall be bound by the changed terms. Before entering the property, please be sure to check and understand these terms again before using.

Official text/Applicable law

Article 16 This Agreement shall be written in Japanese as the official text, and shall be governed by Japanese law.


Article 17 Any and all disputes arising out of or in connection with these Terms shall be subject to the jurisdiction of the Shizuoka District Court as the court of first instance.

Revision of consumption tax, etc.

Article 18 Party A, Party B and Hei agree in advance to change the contents of this agreement to comply with the provisions of the new law and the tax rate, etc., if relevant laws and regulations such as the consumption tax law are revised during the existence of this agreement.
that’s all

March 2017
Smart Stay Co. , Ltd.

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